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P135
The following sections outline a number of issues which might prevent an accurate performance measurement, so these issues should be taken into account when assessing measurement results in fixed environments.
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P137
If the performance of the modem and home network used to connect to the internet is not able to deliver at least the contractual bandwidth, the measured performance may not accurately reflect the IAS performance, It should be noted that in some cases the modem is not provided by the IAS provider, so any performance gap may not be their responsibility.
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P139
If the measurements are not carried out through a wired connection (via the model/router’s Ethernet port) but through another link type that might add extra delay or bandwidth reduction (e.g. Wi-Fi, powerline or wireless repeater), the measured performance may not correspond to the IAS performance.
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P141
If the load upon the computer in terms of RAM and/or CPU utilisation is too high, the measured performance may not correspond to the IAS performance. This may happen when certain software or applications are not closed down before starting the measurements.
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P143
Outdated operating systems might not include the latest performance tuning patches, and the increased likelihood of automatic updates being downloaded could slow down the transmission rate.
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P145
If background software like virtual private network (VPN), anti-virus, content based filtering (e.g. parental control), firewall and/or any local DNS manipulation is active when running the measurement tasks, the measurement results may not correspond the IAS performance. This is particularly important in detecting traffic management practices that impact individual applications.
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P147
If cross traffic generated in parallel with the traffic of the measurement client, such as download/upload of data, music streaming, IPTV and videoconferencing, then the measured performance may not correspond the IAS performance, and this should be taken into account when assessing the measurement results.
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P148
The cross traffic may be generated by the same computer that is running the measurement client or other network nodes.
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5.2.2Mobile environment
P149
As above, the following sections outline a number of issues which might prevent an accurate performance measurement, so these issues should be taken into account when assessing measurement results.
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P151
The performance of the handset model involved in the measurements can affect the measurement quality. Different devices perform differently. Therefore care should be taken not to blend data from different devices in mobile environments.
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P153
The available speed depends on the quality of the radio conditions. Therefore it is important to retrieve and store the information on the radio conditions which prevailed during the measurement. The available radio parameters vary between different mobile network technologies and operating systems. Therefore it is recommended to retrieve all the available parameters, provided by the mobile handset, e.g.: RSSI, RSCP, ASU, BER, CQI, RSSNR, Ec/No.
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